Course curriculum

  • 1

    CA 5 Primary Scripts

    • CA Primary Script #1 - First Phone Call

    • CA Primary Script #2 - First Greeting

    • CA Primary Script #3 - Exit Day 1

    • CA Primary Script #4 - Welcome Day 2 Greeting

    • CA Primary Script #5 - Exit Day 2
  • 2

    Day 2 Complete

    • Day 2 Complete Video - UPDATED May 2023

    • Abbreviated NPR
  • 3

    Welcome Steps

    • Full Video
  • 4

    Opening to New Patient Report

    • Full Video
  • 5

    Doctor's Report

    • Step 1 - Dr. Stephen Genthner

    • Step 8 - Dr. Steve Isadore

    • Step 8 - Dr. Valiant Dia
  • 6

    Review of Policies - Group

    • Full Video
  • 7

    Doctor's Breakout

    • Full Video

    • Step 7 - Dr. Terri Bonner

    • Step 8 - Dr. Terri Bonner
  • 8

    Review of Policies - Individual and NPR Exit

    • Full Video
  • 9

    Doctor's Additional Scripting

    • Full Video